Shipping & Delivery
Most orders begin processing as soon as your online purchase is completed. You won't be charged for any product until it's shipped to you.
- Standard Shipping, 3 business days
- Your Reebok custom shoes orders, 4 – 6 weeks
Because customised Your Reebok products are made individually for you, it takes a bit longer for your order to arrive. If you made a mixed order, with both customised and non-customised products, the products are sent separately. The non-customised products will arrive according to the delivery times mentioned above - depending on the shipping method you chose.
You will receive an email notifying when your order has been shipped.
Please note our warehouse is closed on the following date(s): 01.01.2016, 25.03.2016, 27.03.2016, 28.03.2016, 01.05.2016, 15.05.2016, 16.05.2016, 26.05.2016, 03.10.2016, 25.12.2016, 26.12.2016
For orders placed on, or the day before one of these dates, delivery time will be extended by 1 – 2 working days.
Reebok offers Free Delivery on all orders over £100 excluding Your Reebok shoes, because these are despatched individually from the factory. Reebok charges flat shipping rates per ship-to address for Customised shoes (4 – 6 weeks). The flat rates correspond to delivery methods below. Rates (incl. VAT) are as follows:
- Orders with standard products only:
Standard delivery – £ 3.95
Express delivery – £ 9.95
- Orders with Customised products only:
Standard delivery - £ 6.50
- Orders with both standard and customised products:
Standard + Customised delivery - £ 3.95 + £ 6.50