Customer Service

Changing Your Order

Once your order has been placed, it immediately starts going through our ordering process. While you can't change the order you've just placed, you can return any products you don't want by following our Returns and exchanges policy.

If you want to order something new, you may place a new order online or feel free to call our online shop customer service team 0800 - 279 49 79 (freephone) and let the adviser know what products you are interested in purchasing. You can also email us at Our online shop customer service team is availableMon to Fri: 9am to 9pm. Our advisers are happy to assist you.