Customer Service

  • Questions?

    Our advisors can help.Call us free of charge.

    Call Toll free
    1-866-870-1743

    Mon to Fri, 9am to 9pm, Sat 10 am to 6pm

Changing Your Order

Once your order has been placed, it immediately starts going through our ordering process. While you can't change the order you've just placed, you can return any products you don't want by following our Returns and exchanges policy.


If you want to order something new, you may place a new order online or feel free to call our online shop customer service team 0800-2794979 (free of charge) and let the adviser know what products you are interested in purchasing. You can also email us at service@onlineshop.reebok.co.uk . Our online shop customer service team is available Monday through Friday from 09:00 a.m. to 09:00 p.m. and on Saturdays from 10:00 a.m. to 06:00 p.m. Our advisers are happy to assist you.